50% deposit is required. Balance to be paid 7 days prior to check in. All Prices include GST
We are a small family owned business dedicated to making sure that all your expectations of your stay at Bridle Guesthouse are fully met or exceeded.
We have provided information about everything that we offer on our website so that you can make an informed decision about staying with us. We urge you, should you have additional questions, before you make a reservation, to email us or phone 0418 720 787. This is to ensure that when you make a booking to stay with us you can enjoy yourself in our unique and beautiful part of the world.
These terms and conditions are designed to make it quite clear, when you do book accommodation with us, the responsibilities we both have. We provide a great level of accommodation in a wonderful environment and we want you to fully understand the nature of your commitment particularly concerning cancellations.
So…do please read the following material carefully and be sure of your travel or holiday needs prior to making your deposit.
Deposits
Accommodation can be reserved by paying a deposit or by payment in full. In either case the booking is confirmed as soon as the payment is recorded or your cheque is banked and debited to your account.
The minimum deposit is the equivalent in Australian Dollars of fifty percent (50%) of your total accommodation costs.
Payment
Payment options are shown during the booking procedure, please ensure that what you are booking is available.
**Please note that a booking cannot be confirmed until the funds are deposited to our account through electronic transfer.
Your final payment may be made at any time and in any event no later than the 7 days prior to your arrival.
Refunds
If a cancellation is received, there will be no refund unless we are able to re-let the accommodation, in which case an administration fee of $40 will be retained by us.
If, without prior notice, you spend less time with us than you booked, either because you arrive after the scheduled date of your stay or you leave early, the full cost of the entire stay is payable.
Booking Transfer
If, due to unforeseen circumstances, you need to cancel a booking, you may transfer that booking to another date. (Where a vacancy is available).
Check-In and Check-Out
Check-in time is normally 2pm though an earlier time may be arranged depending on the level of bookings at the time. Similarly check-out time is 10am with a later time possible by agreement. A half-day rate is available by negotiation if you choose to stay later and the room is not required that evening.
Smoking
For the comfort of all our guests Bridle Guesthouse is “non-smoking”.
Minimum Booking Periods
We require a minimum booking of two nights. At key holiday periods during the year a minimum booking period applies. This minimum period varies depending on the nature of the holiday period itself. For example, there is a minimum three-evening booking required at Easter and at all other long or holiday weekends.
Accidental Damage and Breakage
We understand that accidental breakages (glassware, crockery etc) do happen. Damage to furnishings and fittings may well be something else and we reserve the right to charge guests with the costs of replacement repair or otherwise bringing furnishings and fittings back to the high standard we have set. Indeed it is a condition of occupancy of Bridle Guesthouse, that guests both report and breakages and/or damage to furnishings and fittings on departure and that they ‘make good’ those items that would leave the property at a lesser standard than when they arrived.
Children
Children are welcome at ‘The Farmhouse’ at Bridle Guesthouse, though we do expect parents to ensure that their children look after the property in a way that leaves it in as good a shape after the visit as when they arrived.
In the interests of the safety of children staying with us and their enjoyment of the property, it is important that parents know that we regard it as their full responsibility to ensure that any child is personally and directly supervised, and that children of all ages are the direct responsibility of the parents in their use and enjoyment of the property.
Bed Linen and other items
The B & B’s come fully equipped and all that guests need to bring with them is their clothes. There is ironing facilities located in your accommodation.
The Farmhouse has pillows, electric blankets, blankets and doonas. Guests can hire sheets, pillow cases and towels at a cost of $10.00 per person, or alternately you may bring your own. Place mats and tea towels are also provided.
Noise
Bridle Guesthouse is an acreage country property which also offers horse agistment. While we definitely want all of our guests to enjoy their stay, we would ask you to be considerate of both your fellow ‘people’ guests as well as the equine ones! Enjoy yourselves, listen to some good music but please do not have the volume too loud and have it turned off at a reasonable hour. Curfew definitely midnight.
Complaints
If you have a legitimate complaint, please tell us, as we pride ourselves on our service and environment. We do our utmost to offer a pleasant stay, and would like you to return.